Unfortunately, there was a death in the family in April and we couldn't do the cruise. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Plans only available to U.S. residents and may not be available in all jurisdictions. Yes - If customer is prevented from attending because of a government mandate, this is covered. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. When you have to cancel your plans to attend the concert or big game that youve been anticipating for months, there is little that can be done to console you. However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. When I called, they hung up on me. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. These might include confirmation emails, app screenshots, credit card statements, or similar. Do Not Sell or Share My Personal Information. If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. << /Filter /FlateDecode /Length 4880 >> But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. What is AXS Premium? "@type": "Answer", See your plan details for additional information. Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Thats a lot of ifs.. Your session has expired. Any NonInsurance Assistance services purchased are provided through AGA Service Company. ", For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Event Ticket Protector does not cover cancellation due to a personal change in plans. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. Relax You should fill in the form and send it to us as soon as possible with all the information and . Enhance Enjoy the Viewer Advantage, a 24-hour hotline that can help you find parking information, recommend nearby restaurants and hotels, and arrange transportation. Manage a Policy. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. We can't attend the event because my husband has to work, which is a covered reason. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. I decided not to attend the event and I have event ticket insurance. },{ x\9*cn"M(qx1#%RNzbE?CR?JJ?zo44YQom*I{V,2=iKez>I/> MuL's1Ncs/7oE&\YZfEM/BS?k5![z'L/rIrI/^ggj6-@r_k WiL0zaZ\,hk:xmfei;=O+WIRY}L;T^CVZ_PvqOO!#d{pk=m#EYeu_{W";H!sJVJ^<7Mi+0:7iuJ&GBx^\.!+x"Pf4 +"[pIM]s)DFPiQ&jqZ mP0(A;sQ]>vJ@ O@3S)Z:3>7}csH9o. If you were referred by a travel agent, enter the ACCAM number provided by your agent. How do I cancel Event Ticket Protector Insurance? Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. "acceptedAnswer": { Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Ticketplan's terms can be found on the Ticketplan website. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. "@type": "Answer", Ticket Insurance. You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. "@type": "Question", First off, there are no guarantees that your tickets will sell. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. * If I have Allianz ticket insurance and miss an event, can I get a refund? What is covered by Allianz Global Assistance Event Ticket Protector Insurance? . You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. Stuff happens. Can I get a refund? The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. * . About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. comes in. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. Please note that your cancellation rights are no longer valid after this initial 21-day period. Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. By continuing past this page you agree to our Claim Status | Allianz Global Assistance. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Read our, Do Not Sell or Share My Personal Information. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Terms, conditions, and exclusions apply. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, youll get reimbursed for your tickets. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. Our Plans. "@context": "https://schema.org", I decided not to attend the event and I have event ticket insurance. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. Benefits/Coverage may vary by state, and sublimits may apply. Pearl Jam will hit the road again in 2023. Do Not Sell or Share My Personal Information. What is Allianz Global Assistance Event Ticket Protector Insurance? Can I get a refund? If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. Get Help. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Date of experience: 24 . What is covered by Allianz Global Assistance Event Ticket Protector Insurance? "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. If I have XCover ticket insurance and miss an event, can I get a refund? It doesn't apply to housemates who aren't family members or due to attend the event. Sign In. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! What it Covers You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. To update your insurance plan, please visit the online management tool. "name": "How do I buy event ticket insurance? And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. If you need help, Allianz Global Assistance representatives will be available 24/7. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Refunds must be requested within 770 days of the original plan purchase date. All tickets 100% authentic and valid for entry! I decided not to attend the event and I have event ticket insurance. How do I file a claim for Event Ticket Protector Insurance? Any Non-Insurance Assistance services purchased are provided through AGA Service Company. 105 series. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. Plus, when you really need them the most, theyre there for you. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Can I get a refund? }. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Life Can Upstage Your Planned Events If I have Allianz ticket insurance and miss an event, can I get a refund? By continuing past this page you agree to our Help with allianz insurance for concert tickets. If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. Non-Insurance benefits / products are provided and serviced by AGA Service Company. Tickets will arrive in time for your event. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. Buying event tickets is an investment. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. Well, the week of the race I get an email saying the event was cancelled because they didn't have enough participants (they were losing money). Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. } Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Allianz Travel Insurance products are distributed by . Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. Plans only available to U.S. residents and may not be available in all jurisdictions. Get a Quote. This tracks your activity using third party cookies. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? } Customers of Missed Event Insurance . What is covered by Allianz Global Assistance Event Ticket Protector Insurance? File a Claim. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. You can find the documentation and information required to file your claim on your claim filing confirmation. At the checkout it offered "missed event insurance" through Allianz Assistance. How do I cancel Event Ticket Protector Insurance? On . If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance. If your trip involves multiple destinations, please enter the destination where youll be spending the most time. How do I cancel Event Ticket Protector Insurance? Yes - If customer is prevented from attending because of a government mandate, this is covered. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. 1-866-884-3556. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. Your tickets wont be refunded if youve simply changed your mind. I decided not to attend the event and I have event ticket insurance. Terms, conditions, and exclusions apply. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. . These details will feature in the confirmation email that you received from the missed event insurance provider. And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. That said, you can price them aggressively to attract more buyers attention, but depending on the demand for the event, you may not be able to recoup the face value. Terms of Use. Buying event tickets is an investment. Plans include insurance benefits and assistance services. And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. All seats are side by side unless otherwise noted. Step 2 - Your retailer will contact us to discuss the claim on your behalf. Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. "mainEntity": [{ Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. Are AXS Premium tickets sold for every event? With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: 101-C series or 101-P series, depending on your state of residence and plan chosen. Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? And the 15F tailgate temperatures, unfortunately, are less likely to bring you back to health than plenty of rest and medicine. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. 3 0 obj Log in. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. }] What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. The truth is that paying for insurance to guard against this is a waste of money. The average price for an NFL ticket is about $84; but thats just for one seat, imagine that you bought tickets for your entire family of five.1 As for musicians, Beyonc, Billy Joel, Celine Dion, the Eagles, Paul McCartney and Sting are among the A-listers it costs more than $100 to see live in concert. Plans include insurance benefits and assistance services. Be aware that reselling, commonly referred to as scalping, may be prohibited by some state, local and even venue laws. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. How do I file a claim for Event Ticket Protector Insurance? ", Except as expressly provided under your plan, you are responsible for charges you incur from third parties. When compared to these reselling options, event ticket insurance is not only more efficient and reliable, but it may be the only option you have to receive the full value you spent on your seats on short notice. It is not required to list all destinations on your policy. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. I was very satisfied with my purchase from Allianz. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Ticketmaster 2023. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). So I signed up for my refund, which they said would take 6-8 weeks to process. How do I file a claim and get a refund if I have ticket insurance? Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. Can I get a refund for a cancelled or postponed event? . AXS Premium. Read on to learn more. In other words, event ticket insurance protects the investment you make when you purchase event tickets." You can contact them by: Email at missedeventinsurance@allianz-assistance.ie Phone at +353 1 637 3617 or +44 20 8666 9562 Post at 511 Q House, Furze Road, Sandyford Industrial Estate, Dublin 18. Remember, these are the average prices.2 Box seats, front-row perches and other premium seating options can cost several times those average prices. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. "@type": "Question", The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty Please correct the validation errors above before proceeding. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance." We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. I would not recommend anyone purchase this insurance. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Please see your plan for full details. You probably wont be happy that you need to use your event ticket insurance. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, you'll get reimbursed for your tickets. This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. We are redirecting you to our sign-in page. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. In other words, event ticket insurance protects the investment you make when you purchase event tickets. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. What is Allianz Global Assistance Event Ticket Protector Insurance? Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. We will liaise with them to determine if the claim is covered under your policy . Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. All documentation and information required for your claim can be found on your claim filing confirmation. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance, Covered illness or injury that prevents you or an event companion from attending the event, A family member is hospitalized or requires your care, Traffic accidents that prevent you from getting to the event, Your car suffers a mechanical breakdown within 48 hours of the event, Your plane or other common carrier experiences a covered delay while youre en route to the event, You are required to serve on jury duty after having purchased tickets to an event, You are relocated by your company and move over 100 miles away from your home, You are required to miss an event as a result of military orders, Some terms and conditions do apply. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. It already makes for a bummer of a day when you cant make the event youve been looking forward to due to an unforeseen circumstance dont lose out on your investment, too. Full refund. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation.

Dean And Ashley Molina Still Married, Cupertino Park Reservation, Catchy Norwex Vip Group Names, Articles A