Hi,My son bought x box s series from Argos , he played twice and didnt like it can I return it to Argos,would I get full refund ?. Any items purchased within the holiday season, usually between October and December, have until the middle or end of January to return the products. We offer a 30-day returns guarantee on most items, (we're nice like that). You are therefore required to confirm that you are over 18. If you received freebies with your purchase you must return them to receive a full refund. You might think that. 7.4 Subject to Section 7.1 above, Argos will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any: 7.5 Notwithstanding the above, subject to Section 7.1 Argos' aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause. All Rights Reserved. Returning an item means that you want a refund for the product. Privacy Policy. If you dont have access to one of these, Argos should still be able to assist you as long as you provide your credit card, bank statement, or the email address used to buy your item. Nectar partners occasionally change. I returned it to Argos and asked for a refund (there were no more in stock at that branch and it had become 20 cheaper since I bought it). If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. Argos Limited 2023. note this website is intended for customers aged 18+. However, youll need to have the original packaging, and any tags will need to be attached. If belongings go wrong, real who address reacts a little half-heartedly, it's always useful to know where you stand with returns policies. Please be aware that the availability of products may vary. Well also provide some tips on how to make a return if youve opened the item. . If you had the item delivered to your home, we can arrange a collection for you. 12.2 Habitat.co.uk eGift Cards can be loaded with any amount from 1 to 500. There are 1,500+ Lockers across the . For FastTrack and Tu clothing orders, completion of the contract between you and us will take place when the products ordered have been collected from the store. Not a hope.. anything electronic will not be eligible for return. . So disappointed the laptop technically doesnt have any faults, although it has crashed (BSOD) twice more since the last crash and is still lagging horribly, but when the store manager asked me to show her its faulty I couldnt because when youre not doing anything on the laptop it obviously wont lag and have any problems. You can only whinge if it makes us chuckle. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Touch device users, explore by touch or with swipe gestures. 5.4 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original . No. If you've changed your mind about a purchase, you can take your Habitat purchase (s) to any Argos store or Argos store within a Sainsbury's supermarket. And I gather its most electrical items. I got offered to send the laptop away to HP for repairs and if it came back faulty they would refund it for me, but I couldnt give it away unless I got a replacement right away due to the amount of work I do on my laptop daily. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. Company No. For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you. 11.26 Argos reserves the right to withdraw or amend the Nectar redemption process at any time and without notice. You must submit your original sales receipt and submit any free items that came with your purchase. Collecting Nectar Points Short terms No you dont need the original packaging to return faulty goods to Argos, or any other retailer. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. Minimise stress in the aftermath starting Christmas with our rundown von the Argos item policy. You also have the right to a replacement or repair, if the item is still within its warranty period. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once a purchase has been made, unless there is a policy in place, they are under no obligation to accept it back if you simply change your mind. It must be unused with all parts, in its original packaging, have tags if applicable, and be in a resalable condition. This place has a useless returns policy. 2 weeks in I got my first BSOD, and keep in mind this is a fresh new laptop straight out the box. 11.7 Nectar points will be credited to the primary Nectar cardholder's account within 30 days of purchase. No. 7637133. We track and monitor this analysis to ensure our prices remain as competitive as possible. 12.8 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. a) to access information which you have no legitimate reason for accessing; 2. level 1. Simply fill in the online returns form and youll be able to download a pre-paid postage label to make your return. This is the one tied to your original shipping address. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. Large items will not be accepted for in-store returns. Some items like food, pierced jewellery and underwear can't be exchanged or refunded, unless they're faulty. 9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. 11.6 You can collect 1 Nectar point per 1 on qualifying spend at Habitat stores, Habitat.co.uk, Habitat products at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. Its the worst vacuum ever, nearly 200 quid and I wont ever use it, the head constantly clogs and it refuses to hoover 3 out of my 5 mats in the house as the red light comes on. Under the regular Argos return policy, all items need to be returned within 30 days of the original purchase. Youll need to take the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty) to any Argos store. Argos Limited 2023. 11.18.3 Any remaining balance will need to be paid in full. Scan this QR code to download the app now. Your receipt is the easiest form, but Argos will accept other forms of proof. Argos requires all returns to be taken with strict rules. However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. Lindsey graduated with an MBA in 2009. They offer a fair return policy and will work with you to make your purchase right if there are any issues. Drop it off in a Locker. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. The length of the warranty will depend on the item that needs to be replaced. Argos has an extended Christmas return policy. 2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. For the first 6 months, Argos have to prove that the fitbit is NOT faulty. 4.7 **The price of products can be changed more than once. Other Gift Cards or eGift Cards will be issued detailing a balance. Please note, collection points at Sainsburys supermarkets are unable to accept any returns, and no stores can accept returns of large items at this time. b) If you have purchased using an Argos Monthly Payment Plan, you will need to return the item for a refund and purchase the item again at the lower price, either online by reapplying for the Argos Monthly Payment Plan or instore via an alternative payment method, For FastTrack, Tu clothing orders, or other orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. this is one of the questions our readers ask a lot. The means of doing so are the same as above:. All other requirements and stipulations per the regular return policy are applied to the Christmas policy. All you need is the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty). Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. Please could you assist me on this matter.We still have the box . Does Argos have an extended Holiday return season? 12.12 Habitat.co.uk eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be sold or re-tendered. Product recall. All return items must also have the original tags and be unused with all parts attached. 11.27 Read our privacy policy here. In the case that the item you purchased is damaged or faulty due to a manufacturing error, Argos will rectify the issue if it is in warranty. 8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. Most importantly, undergarments, pierced jewelry, and food cannot be returned unless they are faulty due to a manufacturing error. Points cannot be spent at Habitat outlet stores. Where you are not present to accept delivery of the products (larger and higher priced items excluded as someone must be at home to accept delivery) , our delivery driver will take a photograph of the place where the products were left. For more information, please see our Yes. Only discs that are still in their sealed packaging can be returned. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the Argos.co.uk website. 5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. If you bought a holiday gift for your loved ones between October 17th through December 25th you have until January 24th to return these items. Nectar card swipe or App scan required. After 30 days they will repair it. You can pay any remaining balance online with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). You can pay any remaining balance with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 4.6 All prices are shown in s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home delivery information for further details including Express delivery charges). If you paid by cash or gift card youll be refunded in store using the original payment method. I didn't get it from the SOG act, but the Argos returns policy. If you have more than 3 eGift Cards and would like to use them in a single transaction you may do this in any Argos store. It may take up to 5 working days to appear in your account (depending on your bank). Touch device users, explore by touch or with swipe gestures. We will provide you the option of reconfirming your order at the correct price or cancelling it. There are multiple ways to show proof of purchase. You need proof of purchase in order to exchange or refund a purchase through Argos. Can I pay online using my Argos Business Account card. If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. today I tried to return just opened item not used. But its not what the law says they have to do. We reserve the right to reclaim Nectar points where we consider goods have been bulk purchased or for onward re-sale. Otherwise, well have to take it off the refund amount, sorry For example, if you bought 2 items costing 5 each on a buy 2 for 8 offer and return only one, well charge you 5 for the one you kept and refund you 3. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original packaging and in a resalable condition. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. PayPal refunds can take up to 30 days. If youre returning an item in store, youll be able to receive a refund immediately. and our 9.15 EURO Gift Card cannot be redeemed in UK. This list is not exhaustive. It was basically meant to be a temporary laptop I would use until my main one came back from repairs and then I would sell this one, however not even 1 week in the laptop started lagging so bad it was causing problems. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. If you paid by cash or gift card youll be refunded in store using the original payment method. If you return your item (s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we . Just below that it says if a product is faulty take it back within 30 days and they'll give a replacement or a refund. Items such as DVDs, CDs, and music software must be unopened and sealed to qualify for a return. 12.4 Habitat.co.uk eGift Cards cannot be used for purchases made over the phone. 7.2 Subject to Section 7.1 above, Argos will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Argos will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Argos accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. Each item must have its original packaging and tags as well as be in a resalable condition. In this article, well explain the Argos returns policy, as well as answering the key question: can you return an opened item to Argos? Please note, the Argos Collection Code, cannot be used to pay for FastTrack orders. Sainsburys Argos is a trading name of both: Argos returns policy: Everything i . 8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected. 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. Aftersales & returns. 12.1 Habitat.co.uk eGift Cards are not currently available to purchase in Habitat or Argos stores or online at argos.co.uk or habitat.co.uk. Argos requires all returns to be unworn or unused. Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. Once you open the CD, DVD, or disc, you cannot return it any longer. All Rights Reserved. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. Continue reading to see how Argos returns are handled. a) J Sainsbury plc (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; This doesnt apply to laptops apparently. 3.3 Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. Can you return an online purchase to the store? If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. 11.15 From time to time Argos may, offer additional Nectar point promotions to selected customers. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and refunds section. January 24, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 24, 2022 by Laura Ritterman. Argos Return Opened Item Heres What You Should Know. Hi everyone, to cut a long story short, i bought a xbox controller (aftermarket) from argos on the 24 aug and it now it appears that there is a intermittent fault with it where the right trigger is interfering with the left anologue stick causing 'stick drift'. Other items must be in their original packaging with the original tags and be unused and undamaged to qualify for a return. A postage label will then be generated so that you can send your order back to Argos for a refund. If I order a smart TV can I return it if its not suitable? We reserve the right to refuse orders including those we consider are for commercial or non-domestic purpose. See nectar.com for the latest partners. And for the first two years, Argos are responsible for replacement / repair / refund. If you cannot have an exchange due to stock levels, youll be issued a refund instead, as explained above. Cookie Notice 12.10 GBP Habitat.co.uk eGift Cards cannot be redeemed in ROI. How do I know my online order has actually gone through. How strict is the Argos return policy? My wife used it for 2 days and notice strong smell of metal when it is on and hence the food is tasting like metal. 1.9 Certain video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. You can use a kiosk receipt, confirmation email, e-receipt, or your order number. If you need to return your item to a store for a refund, youll need to do this at a staffed till in any Argos store. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Unless theyre faulty, some items like food and certain jewellery can't be exchanged or refunded. So I bought myself a fairly cheap substitute laptop on which I can do work and just watch videos and such in my free time. Does Argos take returns without a receipt? Promoter: Argos Limited: 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. I bought a shark duo clean. This is to avoid customers returning items that have since stopped working due to general wear and tear. This means that youll generally receive your refund within two weeks of making your return. Your email address will not be published. 4.1 4.1 We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. If youve decided to return an item that youve opened, the process is relatively simple. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. Argos is one of the UKs largest retailers, and offers a 30 day returns policy on most items. This 30-day return window applies to online and in-store sales. If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsburys supermarket, including orders which were home delivered (unless it's a large item). Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. Seems reasonable right? DVDs, music software, or CDs must be sealed in their original packaging to qualify for a return. 10.1 Argos Monthly Care, Breakdown Care, Jewellery & Watch Care and Replacement Care are provided by Domestic & General Insurance PLC. If you paid by cash or gift card you'll be refunded in store using the original payment method. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. 3.2 Delivery charges and estimated timescales are specified in the Home delivery information section and also when you place an order. We carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are over 18, we will cancel your order. For click and collect orders, the title to products shall pass to you once the goods, ordered in accordance with these terms and conditions, have been handed over to you in store. 4.5 Title to any products you order on this website shall pass to you on delivery of the products provided that you have placed your order in accordance with these terms and conditions, we have processed your order, and received payment in full for the products. All items must be unused and in the same condition as when they were bought. This applies if the item youve purchased is broken, damaged, unusable or if it doesnt match its advertised description. All I was doing was trying to establish if it was under 30 days and if so, the op could have made use of Argos's returns policy. The quickest way to return an item is through one of our stores where we can accept most items, other than large items, even if they were originally delivered to your home. Refunds take approximately 7-10 business days to process. Book and pay first, then take it to your nearest ParcelShop. All items must be sealed properly and have the original tags. You must begin your return within 30 days from the date of your purchase to qualify for a return. To learn about the Argos regular and Christmas return policies, read on. 11.24 Refunds and cancellations: Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. 3.5 Where goods are purchased by EU nationals or residents under Geoblocking Regulations, we make no warranty that the goods are suitable for use outside the UK. Minimum spent to collect Nectar points is 1.Nectar points issued within 30 days.We reserve the right to alter or terminate the Argos Nectar offer at any time and/or to reclaim Nectar points where they are; issued in error, orders are cancelled, or goods returned. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Argos Limited reserve the right to alter or terminate the Nectar points offer at any time without the need for prior notice. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! Your email address will not be published. If you received your Argos order and were not satisfied you may be curious about how to return your items. Privacy Policy. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. If youve bought an item that is faulty, youre entitled to a refund or exchange regardless of how long after purchase it is. Others might think that. Any waiver to be effective must be in writing and signed by an authorised representative of Argos. Here, you can access frequently asked questions about your product, video guides, set-up advice, download manuals, contact support centres, and much more. Use up and down arrows to review and enter to select. All goods must be signed for by an adult aged 18 years or over on delivery. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. Company No. Points will be awarded within 30 days of your first Direct Debit payment. The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold.

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