Please help. Your services will be interrupted during these updates. My service was installed in January 2021 which was 4 months ago. . Each time the tech arrives to find no work has been done. 0000202451 00000 n I have had this identical scenario happen 4 times now. I have had this identical scenario happen 4 times now. Comcast Construction - $13,000+ Official Response. 0000004940 00000 n Gig Speed Network. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. I have been trying to get service for over a month now. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . How do you not have internal numbers to contact another internal department? Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. See https://comca.st/3vNQ9Ag for an example. I have a mans number in construction that said he would take care of it. Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. If anyone with xfinity is reading this please help! Air Systems Service & Construction Sacramento (888)4042772 dispatch@airsystems1.com www.airsystems1.com David Treadaway . Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. When work in your area begins, both Comcast Business and Xfinity services will be interrupted. I've had the same issue for nearly a month now. %%EOF Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Instead of having overhead cables across our backyard, we are burying all of the lines. I am in need of a contact for the new construction survey division. Connectivity and managing Your Comcast Business network. We'll be there to help. =afd(q :g_Sf`o8Oi~iY:. Pittsburgh, PA 15235. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. Please create your own post and we will be happy to help. I am looking for this information also. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? My husband runs a small business and we're really losing out. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. If you ever find the secret sauce please share with me. Hey @user_42efc9! 0000002370 00000 n Then search Xfinity Support to start a chat with us. I was home ALL DAY. New Comcast Construction jobs added daily. I would like to see what we can do for you. . We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. Our highly experienced team will help you select the best services for your property. I do not know what to do. 123.5 mi Comcast Service Center. I don't know what else to do. So, offer one with WiFi included, no data caps, and 24/7 support. I've got a project up in Michigan that requires a few utility poles that need to be relocated. 0000003003 00000 n @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. Services and features vary depending on level of service. user_285696 Hey there! Did you make sure to scroll all the way up? He has quit taking my calls. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. My cable has to be run in the air. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. [h 07@AAPE:yX001H2d76H9/PZcKFF^ All users should have access. 138.8 mi Popular Brands in Reading. This work, which will include laying over eight miles of fiber, is expected to . If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). To do so, click on the chat icon located at the top right of this forums page. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction. If anyone with xfinity is reading this please help! Our team is here to help. The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. I apologize to hear of the issues you keep running into when trying to get this tap installed. Let's get started by having you send us a direct message so we can help. Each time the tech arrives to find no work has been done. I would really appreciate any input. The project is in Gresham, Oregon and there is service in the area. Greater Nashville Area, TN. 198 41 I can surely submit a ticket to see if this piece of equipment is ours. 0000004603 00000 n However I haven't received the cal Since you have already sent a PM, I will continue to assist you through there. 0000010977 00000 n Our goal has always been to deliver the speed, reliability, and performance your business can rely on. Worst part is Comcast is the only thing available where we are. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. Did you make sure to scroll all the way up? 0000013245 00000 n Our team of experts work with you to help choose the right plan and provide on-going support. I responded to your private message, Please send a response there. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. @user_1eb5a5 Hmm. We handle installation and activation, plus provide on-going support. It's an absolute joke how terrible Comast service is. Hello @lanannak. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. If anyone knows how to get in contact with Comcast or WOW! 3709001 cadiver@comcast.net Roy Coto. At 7.45 pm I hadn't heard anything from Comcast. Store Locator Status Center Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. It's an absolute joke how terrible Comast service is. September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. Yeah sounds like similar situation. 0000004257 00000 n How do you not have internal numbers to contact another internal department? Thank you so much for reaching out to us here on our Community Forums platform. I want to look further into this and get you some answers, we thank you for your interest in our services! I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Thank you so much for reaching out to us here on our Community Forums platform. If available, they will appear as. 0000203368 00000 n PECO did their job but it has been impossible to get xfinity to come out. Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. Contact Comcast Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. xref We have a new possible project in NM and have had NO luck with the business/customer support numbers. WHAT WILL HAPPEN TO MY BUSINESS SERVICES? Called 1-866-496-9669 which is the only number I could find. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. WiFi Pro. I am developing an office park in Tallahassee, FL. If you ever find the secret sauce please share with me. 0000004361 00000 n To do so, click on the chat icon located at the top right of this forums page. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. Were enhancing this network over time and location-by-location, which briefly disrupts your services. Could someone reach out to me as well? 0000006653 00000 n I hope you are having an amazing day! 0000012032 00000 n Hicatlusainc. If nothing else I need to know how to get out of my contract. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. I've talked to people in the actual construction department maybe 5 times. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Can you send us a direct message? We'll be there to help. 0000003309 00000 n Pittsburgh, PA 15236. However I havent received the call from the construction team yet. Yeah sounds like similar situation. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. Construction Specialist. 198 0 obj <> endobj @user_1eb5a5 Hmm. 0000003459 00000 n Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Comcast Service Center. My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. I have had this identical scenario happen 4 times now. In most cases, these lines are installed when your home's being built. We'll be there to help. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Since you have already sent a PM, I will continue to assist you through there. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. Washington, PA 15301. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. We had our electrician install conduits between the poles. Supervisor put in a ticket. 0000003762 00000 n Today's top 301 Comcast Construction jobs in United States. Grasshopper is a cloud-based, virtual phone system for small businesses. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Hello! Its so ridiculous. Were enhancing the network in your area to bring you the best experience possible. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. I would like to see what we can do for you. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. 0000009955 00000 n 0000203180 00000 n Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. @ComcastMichael can you please reach out to me as well. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Moon, PA 15108. How do you get service?! If nothing else I need to know how to get out of my contract. 0000014297 00000 n Below, youll find options for residential and commercial spaces. Read Now, Vice President, Procurement, Comcast NBCUniversal. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. Hey there, @user_a0f167. Edit2: kicked back to sales, god damn it. . Download construction standards to get started. That seemed to be really effective. Thank you! - Construct estimates for all Multi . WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. Thanks to whoever suggested Telling them you're taking down their service lines. Internet Speed Test. The last time we checked, a license was not required for in Southfield. 2304870. To do so, click on the chat icon located at the top right of this forums page. hb```l^@(a4(,s3mY Vast and varied growth opportunities with the tools and support you need. I just did, now can someone finally help me? Can you please send me a PM with your name and address? Then search Xfinity Support to start a chat with us. Internet Help & Support. We understand the process can be confusing, but we're here to help. We will need to gather some personal information. 0000001442 00000 n We can't cut our grass without moving the cable. 0000003610 00000 n 0000003912 00000 n I have been trying to get service for over a month now. Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. Understood. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. We are having exactly the same problem. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. 0000003156 00000 n Ive never seen a company treat PAYING CUSTOMERS like this. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. Told tech support i'm tearing their shit down and they need to connect me with engineering. The cable runs across my neighbors property. Not available in all areas. 238 0 obj <>stream I cannot tell you how many times we have called customer service to no avail. Leverage your professional network, and get hired. 0000002692 00000 n Is there a number to call? 0000001622 00000 n Phone services will be unavailable, including landline support for emergency calling. 0000008766 00000 n New Kensington, PA 15068. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. "When we have the new ramps open, people are going to be able to get off and go right onto State Avenue, or they're going to be . user_285696 Hey there! PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. I appreciate you taking the time to reach out to us here on the forums. . Hi, gangelo88. To send a private message, please click on the chat icon on the top right next to the bell. WTF I have to do to give them my money in exchange for some internet. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. I've contacted Comcast 3 weeks ago to get this started with ZERO help. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area..

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