Top Class Actions is a legal news source I have the same problem and have only used bleach a couple of times. September 29, 2022 by jai. I just stumbled on this site and to my surprise, I am not the only one experiencing this issue. Our washer is just rusted, it is perforated through the top. Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. They blame it on the consumer. I DO NOT WANT THIS WASHER IT WILL ONLY GET WORST!, if Lg doesnt make this right all the money for this product will wash away. Could someone comment here and say if they know of anything being done about the LG rust issue. What the heck is up with LG? Please read my reply to Others concerning this Issue!!! Ive taken multiple photos and will say a little prayer before submitting them to our home warranty service for a replacement of the top. Put me on the lawsuit. Ruined a new set of sheets and towels. I fear my machine will rust out before the rest of the machine wears out!!! It starts at the bleach dispenser and spreads from there. This washer is only 3 years old and already rusting!? Around the top where the glass is rusted, around the bleach dispenser, around the edges of the machine, and many other places are rusted. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. The screw on the lid rust also!! This recall involves 34 models of Samsung top-load washing machines. Im sick to know this and its non-returnable. Bought my LG top load washer 6 JUN already starting to rust within 1.5 months of buying it new. LG should replace this washer, but they refuse responsibility. Plus warranty. Weve had major rust on our top load washer and ruined many of our white clothes. Is there any repair that can be done to seal rust area? I do not know what to do at this point. Rust on the top corners and the hinges area. LG is taking advantage of US consumers and the government is allowing this garbage to come into our country. So you as the consumer dont purchase an LG !! I also have this problem with my Lg top load washer I bought in 2012. I have stopped using the bleach dispenser and the rust did not stop. I wrote a review and it was rejected because I spoke the truth. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. Now we have to spend mo eye on a new washer. A Alkemyst Premium Member As of this date will not buy other Lh product of this nature. I have a LG washer that started rusting around the top of the bleach dispenser. Four years old and rusted out! I cant use my washer at all! Mine too! The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. The LG defense saying the consumer is to blame is ridiculous in my opinion. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Bought it because supposed to be high-end washer and a reliable company. Our washer isnt just rusted, it is perforated through the top. We have the same rust problem with our washing machine. LG Washing Machines are high efficiency washers designed with features to customize your laundry cycles, power-clean your clothes, and accommodate larger loads to clean comforters, blankets and towels with ease. I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. Am waiting to hear back from them. Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. Rust in Nearly New LG Washer. ft. Ultra Large Capacity High-Efficiency Top Load Washer with WaveForce, Model # WT5070CW can be ordered from from our Authorized Parts Distributor Affiliate: Encompass Parts Distribution 775 Tipton Industrial Dr. Suite F Lawrenceville, GA 30046 Sales: 866-779-7906 Fax . Please add me to the class action suit if there is one on this issue. I am finding it very stressful and that is why I checked this website. I have the same problem and sent LG an email, they claim it was from me spilling bleach around the plastic. So we will be replacing it. If you're not totally against front load machines, you can probably get a better machine for less. Dont purchase an LG Washer. a Bleach Problem. I am experiencing tears and holes in my clothing, just dont know what to do about it. Paint is flaking off too. So, I started being very careful. We have the same exact problem with our washer too in Sturbridge, MA. My husband bought my LG top loader in 2012. Rust spots are are getting on clothing and sheets. I know LG wont help, has anyone found a way to slow it down or to protect the clothes? LG has the very worst customer service I have ever encountered. It has gotten worse and worse. It is rusting badly and have never been satisfied with the long length of time it takes for a load to complete. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. I would like to participate in this suit. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. I REGULARLY RUN THE CLEAN CYCLE PER THE INSTRUCTION AND REGARDLESS, CLEANING THE TUB OR WITH CLOTHES, RUST SPECS ARE ALL OVER EVERYTHING THAT COMES OUT. It is outrageous they will not replace these faulty machines. !! I am disgusted by this. Description: This recall involves several models of Samsung's top-load washers with super speed wash. Im having the same issues with my LG top loader. Also didnt know about the Class Action Suite. The lawsuit was dismissed 3 years ago. You will be purchasing a new one in few years because its rusted!! You cant get the rust marks out! Rusty flakes are getting bigger, size of dime almost. How do I join the class? How do you join the class action law suit? Im going to dump mine from a two story building. I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. I called as it was still under warranty. Good bye LG. I had a kenmore for 20 years plus and no rust. My home warranty does not cover this issue as rust is not covered, despite it otherwise being covered by the warranty for years. I just dont understand why this lawsuit was dismissed! I thought buying LG would be great since every Samsung appliance has been crap. Im having the same issue with my LG top load. drug injury lawsuits and product liability lawsuits. I guess money controls the world. This is clearly a defective product and LG should make good on repair or replacement of all washers. I also have a serious problem with the rust of my LG TOP LOADING washing machine, by the bleach compartment. I also know that Ive never filled the bleach dispenser to the max mark that being said, there is no way any bleach could have touched that area. I was just checking to see if this is cover under warranty but the warranty has expire. This is CRIMINAL!! I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. All Rights Reserved. Same issue plus rust at hinge area. I cant tell you how many pieces of clothing have been ruined before I figured out what was going on. Hate also that the machine is always off balance, as much as I try to load the clothes evenly. I have same rust problem around bleach dispenser. I would also like to join this lawsuit . From Texas. Has anyone had luck with customer support or having their washer replaced. This is happening in broad daylight right under our noses. Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. I feel I have been scammed. Im having the same problems as others have mentioned. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! I would like in on this class action i have the same issue and lg refuses to admit there is a problem i just had to buy a new top for my washer. I call Best Buy who carries out warranty I told them about the rust issue and they told me to call LG! I didnt know I was supposed to get a tetanus shot to own this washer. expected to be mailed out. While one top is in use we recondition the extra top and put it in storage. Any advise is appreciated. In addition I can see rust between the lid (entire top of machine) and base. Weve had our LG washer for 12 years and its deposited rust stains on clothing, most of the top area is rusted, especially around the soap and softener dispenser, we have bits of rust flaking off into the utility tub when it drains, and now some rubber type stuff is flaking off in small bits all over everything. 1-844-569-4776 for ProServices Desk. I will never purchase LG products again as they do not stand behind there products. Id hate to think of a family using it twice as much as us. NOPE! My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). I will Never buy a LG anything again because of it. UE messages even with little laundry and rust on the bleach dispenser Is there a diy to remove the rust? Same rusting and rotting of the top of an LG top load washer, model WT5101HV. We are now having issues with it making loud squeaking and grinding noises. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? Im willing to stop using the bleach compartment to stop the rust from returning or growing. Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. A low end model runs between $800-$1,000. We have replaced the top through Home Depot where it was purchased, only to have it reoccur. I went to where I purchased it & they gave me LG Service #. And, based on all the comments, this has been a known issue with no corrective actions taken. These are expensive machines. When the process adds water the water rises high enough in the fill area to reach the metal top. Sooo mad. We are having the same problem. How can dry agitation with periodic spray possibly CLEAN anyTHING? We also purchased an LG washer in August of 2017. We purchased the washer in July of 2019 and bought the 3 year extended warranty. Especially since its supposed to be stainless steel! Top loading LG washer has severe rust around the bleach dispenser area. I have had numerous items ruined by rust stains. I am so frustrated!!!!!! How can we join the class action lawsuit? How do I join the class action? Please read my reply to Others concerning this Issue!!! I contacted GE but no help. We have same LG top load washer problem. Please add me as well. I have not abused my machine and consider this a manufacturers defect. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. I have rust all over my machine. Today I was cleaning the washer and the whole dispenser part collapsed in my hand and have a big whole all rotted through. Why was the case dismissed? I I have the same rusting problem I bought my washer in 2012 model number WT5001C and it has all the same rusting problems on the top that I can see. Ive called customrr service numerous times and either they dont understand English or they plead the fifth. My washing machine WT5070CW which I purchased in 2015 started rusting months later. Very bad business and surprised they are still in business. Have the same Rustin problem under the bleach cup and screws of the top load. We are 72 years old and take excellent care of our home and appliances. I tried calling customer service many times. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. The LG washing machine rust class action lawsuit seeks actual damages, special damages, incidental damages, statutory damages, punitive damages, other damages, restitution, court costs, and attorneys fees. I purchased my washer 2015, same rust issue everyone has. LG does not want to fix it. Same rusting problem around the bleach dispenser with our washer. Im having the same problem; how can I fix this? We bought an LG washing machine in 2012, and we have the same rust problem. I live in Missouri Please add mr. Rust began showing up about 3-4 years afterward. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. So what is the solution to this existing problem? Ive joined this class action suit and not heard one thing regarding my joining or the status of this case. Bottom line, no more LG for our family and tell your friends. i also so have rust around my lg bleach dispenser i has ruined alot of my cloths ! I bought the washer and dryer in July of 2018. Thanks. By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! Hello and welcome to LG's step-by-step guide on how to clean the tub of your LG washing machine. Now its so rusted. Now the rust is spreading. Lots of my clothes have been damaged due to the rust spots. When I felt under the rim of the washer, I can feel that it is also rusting out there. Will never by LG again. in the trash from now on. I am so disgusted with L.G.!!! I actually had a kitchen aid 18 years and never rusted near the bleach cup. How can I fix this ? Other than the rust and accompanying mess and damage, I have really liked this machine. Mine has rusted so bad its going to rust through pretty soon. Ive never had a washer rust before! My husband travels for his business so Im typically left to contend with these sort of issues and did a pretty good job if I may say so myself but I dont think Im quite ready to replace a top on my own. Add my name I have picture after less than a year, rust and clothes stains. Life is NOT good!! I would hope the company would make people aware of this rusting problem before they buy one and reimburse those who have purchased their product. lg washing machines rust within 3 years if you use detergent or bleach and they refuse to fix it or even honor their warranty. Pieces of rusted paint chips are always inside. My LG waveforce bleach dispenser has rusted out, the rust is now expanding around the inner rim of the washer and when I look past the washing bin, there is rust there too. I have the same problem as you all. Now August, 2019 rust has spread and now chipping off into tub. Please add me to the class action suit. Horrible customer service. Ive always cared for my machine and wiped it down after each use and it still rusted. If they dont fix it, well be steering away from LG. I looked at my Written complaint I made may 22,2020 where I said I would buy another LG washing machine after mine rusted was incorrect. It is rusting around the bleach dispenser and the bottom of the top of the bowl. Date of purchase was April 2018. Included me my LG washer is dusting under the bleach cup My LG top load has rusted around the bleach compartment. I FOUND A NUMBER 1 256-772-8860 AND ASKED FOR CUSTOMER SERVICE FOR WASHING MACHINE RUSTING. We still fall under the 10 year warranty that the manufacturer offers, yet, my mom attempted to call and the representative had mentioned that she had to partner up with the location where she purchased the product from. I am having the same issue with the rusted bleach dispenser. I SIGNED UP FOR CLASS ACTION SUIT BUT IN REALITY THAT MAY OR MAY NOT EVER HAPPEN. We bought our LG washer in 2015 and we have this same issue with rusting under and around the plastic bleach insert. We shook our laundry out and pieces of rust flew out. We expect LG would consider making it right by their customers and offer some solutions instead of blaming customers of not caring for their machines properly. Im sure it started earlier, but hadnt grown out beyond the bleach dispenser until the 3rd year. Oct 2021. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. My LG washing machine is rusting as wellHow do I join the lawsuit and get it replaced? Is it too late to get involved with the class act? If you know of anything I can do about this big eye sore, please advise. Then they blame the consumer. (they are on their second call action suit for refrigerators). I called LG about the problem after 2 yrs into my purchase. After opening up washer to get a better look, underneath bleach compartment its completely rusted. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. Pun intended! We figured buying top of the line would mean it would last us many years!!!! Not the consumers.we bought ours in 2012. Awful design. We are very dissatisfied as we live in a small town and cant find a good repairman. This website is not intended for viewing or usage by European Union citizens. I will NOT purchase another item from LG, EVER! I called as soon as I noticed but was told to be careful with bleach. I have owned a number of different washers over the years and have never experienced this problem. I have the same problem with rust, is there a recall ? How can so many people be misusing the washing machine in the same way??? 2:18-cv-15584, in the U.S. District Court for the District of New Jersey. Same problem with my LG also!!! Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! We have same problem with our LG model WT4870C. My clothes are sometimes affected as well. Should we get under the car and wipe the excess water!? It is not right that the company should be able to dismiss a claim as consumer error when the same thing is happening in different households around the country that is NOT consumer error, that is a faulty machine (a defect from the company something that a company that stands by their name would take care of!!). Now the whole top is rusting out. I previously had a Maytag that was 20 years oldit never leaked or required any service and it had no rust on it when I gave it to a family that needed a washer and dryer. Same rust issue as others having started at the bleach dispenser and rust spreading underneath the top of the washer. Granted it still works, but how long until it crumbles the rusted parts. The LG Washer Premature Rusting Class Action Lawsuit is Acosta, et al. Purchased our LG Washer in 2017 and it started rusting in 2021. Is there anything that can be done to stop the rust. Do the tub cycle clean after every 4 washes. We will never buy an LG product again. LG is still top rated by Consumer Reports, but appears to be the front loaders. i have had my LG TOP LOADER SINCE 2013 AND IT HAS NEVER WORKED RIGHT IT NEVER FINISHES HAVE TO RESTART IT ! Same here. This is the definition of a defective product. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! This has been happening for years and I believe they were purchased in 2012. I purchased my machine in Nov. 2015 and the top has rusted. So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? A repairman came and knew immediately what the issue was and put a new part in. I purchased a high end LG washing machine. Consumer Reports had this pair as their top pick for that year which is why we bought them. . This is clearly a manufacture defect. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. It has spread half way around. Please tell me how I can become part of this lawsuit. After being careful about pouring bleach in the bleach cycle and flushing it with water it still rusted. We do not use the bleach dispenser and we have major rust on our LG. Works great except for the rust. I have the same question WHY DISMISSED??? Will never buy an LG again ? I live in California. Contacted LG in regard to my washer purchased in 2011 or 2012. Warranty said they do not cover the corroded tub hub. Washer won't spin. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. My LG is rusting were the water spout and the bleach cup is and is flaming off into the tub, it stains clothing and looks terrible! Please add us to the class action. Has anyone been successful in getting LG to replace or repair the issue. I spoke to several people and say that was inferior metal used or a bad paint job to seal the metal,, interesting not sure where they were made but just got a notice on our Toyota 4 runner about defective white paint over metal stay tuned. Decided to see if there was a recall and then found this! Ya. Please review our Affiliate Link Disclosure for more information. Its nuts. Add me to the lawsuit! IT JUST NOW STARTED RUSTING AROUND THE BLEACH DISPENSER ! Lost me as a customer for life, and I will be sure to share my experience with my friends and family! This not only is ugly to look at but Ive ruined several items of clothing because of rust stains a problem we never had with our previous machine which was almost 20 years old when we replaced it. Im not happy. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. Now I see that this is a standard problem with the LG washers. It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. I have to vaccuum the inside before washing a load. Its now rusted out not only around the dispenser but spread all over the inside top of the lid and down into the drum.

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